Frequently Asked Questions

Payment Received
You will receive an order confirmation message along with order tracking information
Purchase Packaged
Your order will be packaged up and put in the right truck to deliver happiness to your door, fast
Package En-route
Track your order with the tracking number and use the notification system for updates
24 hr Reminder
A text reminder will be sent to you 24 hours prior so you remain updated through the process

Frequently asked questions

Where do we deliver to?

Everywhere in Australia

How will I be notified of delivery of my order?

You'll be emailed and texted. Call us on 1300 000 560 or send an email to shop@madari.com.au.

Do I need to be at home to accept delivery?

It's best if you are. In your order's notes, put in a message if someone else will be home instead.

How long will shipping/delivery of my purchase take?

It'll depend on the item you've ordered. Metro Melbourne: 1-7 days. Sydney: 2-10 days. 1-2 weeks for the rest of Australia.