Frequently Asked Questions

  • Payment Received

    Payment Received

    You will receive an order confirmation message along with order tracking information

  • Purchase Packaged

    Purchase Packaged

    Your order will be packaged up and put in the right truck to deliver happiness to your door, fast

  • Package En-route

    Package En-route

    Track your order with the tracking number and use the notification system for updates

  • 24 hr Reminder

    24 hr Reminder

    A text reminder will be sent to you 24 hours prior so you remain updated through the process

Frequently asked questions

Where do we deliver to?

Everywhere in Australia

How will I be notified of delivery of my order?

You'll be emailed and texted. Call us on 1300 000 560 or send an email to

Do I need to be at home to accept delivery?

It's best if you are. In your order's notes, put in a message if someone else will be home instead.

How long will shipping/delivery of my purchase take?

It'll depend on the item you've ordered. Metro Melbourne: 1-7 days. Sydney: 2-10 days. 1-2 weeks for the rest of Australia.

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